Refund policy

 

 

Damages and Issues

 

Your satisfaction is our priority. If you encounter any problems with your order, such as defective or damaged pastries or receiving incorrect items, please reach out to us immediately at

support@shakirapastry.com

We are committed to evaluating the issue promptly and ensuring a resolution to make things right.


 

Non-Returnable Items

 

Due to the perishable nature of our products, all sales are final. We are unable to accept returns or exchanges on any of our items. However, we encourage you to contact us if there are any issues with your order so we can assist you.


 

Cancellations

 

If you need to cancel your order, please notify us within 12 hours of placing it. Unfortunately, once your order has been shipped, we cannot process cancellations or refunds.